Spring Vill, Ma-a, Davao City 8000
+63 951 802 3980 | caesarsamulde@gmail.com
Data Entry • Customer Service • Graphic Design
Detail-oriented professional with experience in data entry, annotation, and customer service. Skilled in communication and problem-solving, with a background in graphic design to support creative tasks and workflow improvements.
Demonstrated persuasive communication skills during outbound calls to promote services, explain benefits, and convert leads into customers. Utilized active listening and strategic questioning to understand client needs and tailor recommendations. Applied time management to meet daily call quotas and exceed weekly targets.
Answered client questions, resolved product issues, and maintained accurate records of interactions. Applied problem-solving skills to address complaints and ensure customer satisfaction.
Completed creative assignments on time including social media and marketing materials. Collaborated with clients to understand design requirements and incorporated feedback to deliver consistent brand assets.
Conducted outbound calls for election surveys, followed protocols, gathered accurate survey responses, and maintained documented survey data.